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examiners of activities. For example, they have external consultants on search topics. This is a form that, inmy opinion, improves the time of issuance of an expert report, since you have expert support focused on atask, which, surely, will make the search process more efficient, leaving the examiner of the JPO the task ofgiving an expert opinion on the underlying issues or, at most, a search for a much more limited state of theart.Currently the expert work in Chile demands that the same person do the whole process (search andbackground examination), preventing this specialization in the activities. Surely it is a major challenge that weshould consider, but that marks the path of how patent registration offices should direct their efforts, to increasetheir performance metrics. It is impossible to think of the logic of hiring more and more people.3.- Appropriate tools for the appropriate job.Aspects considered basic are not left aside by the JPO when it comes to providing facilities for the workof the examiners. Equipment that allows the pleasant and effective work, together with the use of proprietarysearch software, allow the achievement of optimal performance on the part of its examiners, in theanalysis of the requests.4.- Specialization for a better and faster opinion.Along with all the above, the JPO is organized into specific technical areas, and those areas into sub-areasof work, with well-defined leaders and roles. This allows generating a level of specialization on the part ofeach working group, which makes, in short, a level of analysis that is necessarily focused, and with it, the criterionof the background opinion regarding a certain request.In my case, the level of generality of requests that I must work, has a higher entry cost (time) that harmsmy work and that of the applicant.In summary, the organization of the JPO and the way of working they practice is an example to follow.Order, efficiency, effectiveness, specialization and consistent tools are the ingredients of the recipe that allowsthe JPO to be a world reference in terms of protection.The challenge for countries like mine, is to have the wisdom to understand this and adapt it in the bestway to our particularities.For the end I would like to give recognition to the group of professionals with whom I was able to sharethis experience. People from Argentina, Brazil, Peru, Mexico and Japan that allowed the learning process tobe much more pleasant and welcoming. The truth is that without them, this learning experience would nothave been the same.And to the incredible hostesses and friends, Mitty and Hiroko, always attentive to what we need and thatwithout them, I would surely still be lost in Tokyo.I take a life learning. Thank you very much for that.22 ENISHI IP Friends Connections August 2018 No.19