List of Contacts

1. For General Inquiries

Category	Contacts	Notes
For General Inquiries on procedures and official fees etc.	INPIT Consultation Desk on Industrial Property Inquiry Form (External link)	Please contact here regarding procedures and fees etc. Before contacting us, perhaps you can find an answer to your question under one of the following links: FAQs How to apply Fees

2. For International Applications (PCT, Hague Agreement and Madrid Protocol)

Category	Contacts	Notes
PCT International Phase	Receiving Office Inquiry Form (External link)
PCT National Phase	Designated Office Inquiry Form (External link)
Hague Agreement	Office for International Design and Trademark Applications Inquiry Form (External link)
Madrid Protocol	Office for International Design and Trademark Applications Inquiry Form (External link)

3. For Direct Applications pending at the JPO (Before Registration)

Category	Contacts	Notes
For Direct Applications of Patents, Utility Models, Industrial Designs and Trademarks pending at the JPO (before Registration)	Customer Relations Policy Division Inquiry Form (External link)	Please note, this contact is responsible for patents, utility models, industrial designs and trademarks filed, and pending cases at the JPO. For general inquiries on procedures, fees etc. please send your inquiry to the contact in "For General Inquiries".

4. For fee payments after registration

Category	Contacts	Notes
For Fee Payments after Registration	Registration Office Inquiry Form (External link)	Please note, the direct payments of annual renewal fees by non-resident right holders to JPO are only available for patent right holders*. For more details about the requirements of direct fee payments, please refer to the following: Patent annual fee payment for non-residents Non-resident right holders of utility models, designs, and trademarks must make fee payments through their representatives residing in Japan such as patent attorneys.

5. For Appeal/Trial Cases pending at the JPO

Category	Contacts	Notes
For Appeal/Trial Cases pending at the JPO	Trial and Appeal Division Inquiry Form (External link)	Please note, this contact is responsible for trial and appeal pending cases at the JPO. For general inquiries on procedures, fees etc. please send your inquiry to the contact in "For General Inquiries".

6. For Other Inquiries

Category	Contacts	Notes
For Inquiries except for the above	International Cooperation Division Inquiry Form (External link)	Please contact here if you are unsure of whom to contact
For Inquiries on the JPO's Web Site	General Affairs Division Inquiry Form (External link)

[Last Updated 1 October 2020]

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